Stripe
Bring plan, payment, invoice, subscription, MRR, LTV, and billing status context into every support conversation.
Billing & revenue
Integrations
Connect Ochre to the apps, customer systems, and knowledge sources that are wired into the platform today.
HubSpot
Pin CRM contact, company, lifecycle, and deal context to conversations so agents and AI know who they are helping.
CRM & customer context
Linear
Convert support conversations into Linear issues, then keep comments, labels, and status connected to the customer thread.
Engineering handoff
GitHub
Turn conversations into GitHub issues, sync two-way comments, and automatically link related commits and pull requests.
Engineering handoff
Webhooks
Send conversation, source, AI outcome, and escalation events to downstream systems with signed webhook delivery.
Engineering handoff
Supabase
Map Supabase auth and profile fields into Ochre so customer records include the app context your team depends on.
CRM & customer context
Slack
Relay shared customer channels into the inbox, triage in Ochre, and send replies back into the right Slack thread.
Messaging & channels
Gmail
Sync a connected mailbox into Helpdesk so customer emails become assigned conversations with the same agent context.
Messaging & channels
Microsoft Teams
Planned channel foundation for personal chats, channel mentions, threaded replies, and Helpdesk handoff. Not live yet.
PlannedMessaging & channels
Website or docs URL
Crawl public docs, help centers, and product pages into Ochre's retrieval brain for source-backed AI answers.
Knowledge sources
Notion
Connect pages and internal wikis with a Notion integration token, then index them for citations and answer generation.
Knowledge sources
GitBook
Index GitBook spaces and docs with an API token so AI replies can cite your product documentation instead of guessing.
Knowledge sources
GitHub repo source
Index README files, docs, examples, and repository content as trusted knowledge for support and AI answer retrieval.
Knowledge sources
Markdown upload
Upload one or more Markdown files and index them as source material for citations, retrieval, and AI support answers.
Knowledge sources
Zendesk import
Import tickets, contacts, tags, and custom fields from Zendesk exports, or queue a Zendesk API pull during onboarding.
Migration imports
Help Scout import
Bring Help Scout conversation exports into Ochre so teams can migrate historical support context and customer records.
Migration imports
Intercom import
Import Intercom conversations, contacts, and companies from CSV, JSON, or ZIP exports when moving into Ochre.
Migration imports
OpenAI
Use your own OpenAI key for retrieval, article generation, and source-backed support workflows.
AI providers
Anthropic
Connect your Anthropic key as a bring-your-own-provider option for AI replies, drafting, analysis, and automation.
AI providers
Gemini
Use a Gemini provider key where your workspace enables it, keeping AI usage transparent under BYOK billing.
AI providers