Danger zone

The danger zone holds three actions that are either irreversible or significant enough to deserve their own confirmation flow:

• Transfer ownership — one-click in the app.
• Request data export — currently routed through our support team.
• Request workspace deletion — currently routed through our support team.

Open Settings → Danger zone. Only the owner can see and use this page.

Transfer ownership

Move the owner role to another admin. Atomic and irreversible from your side: once transferred, you become admin and the new person becomes owner. They can transfer it back, but only they can.

Full walkthrough: transfer-ownership.

Request data export

Get a full JSON dump of your workspace data. Today this is a concierge request: clicking Export opens an email to hello@ochrehq.com pre-filled with your workspace name. We queue the export, run it, and email back a download link, usually within one business day.

Full detail: export-data.

Request workspace deletion

Permanently delete the workspace. Today this is also a concierge request: clicking Delete opens an email to hello@ochrehq.com. We confirm, schedule the deletion for 30 days out, and during the grace period the workspace is held in a read-only state so you can still pull data out if needed.

After the 30-day grace, all workspace data is hard-deleted and unrecoverable.

Full detail: workspace-deletion.

Why concierge for export and deletion

Both actions are rare and high-impact. Routing them through a real human gives us a chance to confirm intent, ask any questions about timing, and make sure nothing important is lost. The mailto buttons pre-fill subject and body with your org name so we know exactly which workspace is asking.

We may move these to one-click flows in the future. For now, concierge is the path.

Who can use the danger zone

Only the owner. Admins do not see the page at all. If you need an admin to perform any of these actions, transfer ownership first.

Common questions

Can I cancel a deletion request? Yes, during the 30-day grace period — just reply to the deletion-confirmation email.

Can I export after deletion is final? No. Always export before requesting deletion.

Does deletion cancel my subscription? Yes. We coordinate the Stripe-side cancellation as part of the deletion handoff. See cancellation.

What to do next

• For ownership transfer details see transfer-ownership.
• For deletion timing and recovery see workspace-deletion.
• For exports see export-data.