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Docs section

Knowledge Base

Create citable sources that agents can retrieve from at answer time.

Quick Start5Agents4Knowledge Base5Deploy5Helpdesk3Settings4Developers3Billing3

Knowledge base overview

Available

How sources, folders, chunks, and agent access work together.

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Add files

Available

Upload documents and turn them into indexed source chunks.

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Add a website

Available

Crawl public pages from a starting URL.

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Direct responses

Available

Create approved Q&A answers for policy-sensitive replies.

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Citations and debugging

Available

Use citations to inspect where an AI answer came from.

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